doxxbet Privacy Policy

1. Introduction

doxxbet ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the doxxbet platform, including registered players, visitors to the doxxbet website, and any other persons whose personal data we process in connection with the operation of our services.

This Privacy Policy ("Policy") describes how doxxbet collects, uses, stores, discloses, and protects personal information in connection with the operation of the doxxbet online casino and sports betting platform accessible at doxxbet.club (the "Platform"). This Policy applies to all personal data processed by doxxbet regardless of the medium through which it is collected, including via the website, mobile interface, live chat, email, and telephone.

This Policy is intended to comply with the requirements of the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), and its implementing rules and regulations. By registering an account on the doxxbet Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside doxxbet's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, doxxbet acts as the data controller in respect of the personal data of registered players and website visitors processed through the doxxbet Platform.

As data controller, doxxbet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection laws and this Privacy Policy.

If you have any questions, concerns, or requests relating to the processing of your personal data by doxxbet, you may contact our Data Protection Officer (DPO) via the contact details set out in Section 14 of this Policy.

3. Information We Collect

doxxbet collects personal data from you in a number of ways, including directly from you when you register an account, make a deposit, place a bet, contact our support team, or otherwise interact with the Platform. We also collect certain data automatically when you access or use the Platform. The categories of personal data we collect are described below.

doxxbet does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes. We do not collect information relating to your racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

4. How We Use Your Personal Data

doxxbet uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your doxxbet account, including verifying your identity, processing your registration, and managing your account settings and preferences.
• Service Delivery: To provide you with access to the full range of games, betting markets, and other services available on the doxxbet Platform, including live casino, slots, bingo, and sports betting.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records of all transactions.
• Identity Verification and KYC: To verify your identity and age (21+) in compliance with applicable anti-money laundering (AML) regulations and PAGCOR licensing requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming support in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your inquiries, complaints, and support requests submitted via live chat or email.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, court orders, and the requirements of regulatory authorities, including PAGCOR and the National Privacy Commission (NPC) of the Philippines.
• Marketing and Promotions: To send you information about doxxbet promotions, bonuses, and new games where you have consented to receive such communications. You may opt out of marketing communications at any time by contacting our support team.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the doxxbet Platform.

5. Legal Basis for Processing

doxxbet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and applicable data protection legislation:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and doxxbet (i.e., the Terms & Conditions), including account registration, payment processing, and service delivery.
• Legal Obligation: Processing is necessary for doxxbet to comply with its legal and regulatory obligations, including AML compliance, KYC verification, age verification, and reporting obligations to PAGCOR and other regulatory authorities.
• Legitimate Interests: Processing is necessary for the purposes of doxxbet's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided that such interests are not overridden by your rights and interests.
• Consent: Where doxxbet relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Cookies & Tracking Technologies

doxxbet uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyze usage patterns, and to support the security and functionality of our services. A cookie is a small text file placed on your device when you visit the doxxbet website.

The types of cookies used by doxxbet include:

• Strictly Necessary Cookies: These cookies are essential for the operation of the doxxbet Platform, including maintaining your login session, processing transactions, and ensuring platform security. These cookies cannot be disabled without affecting the functionality of the Platform.
• Performance and Analytics Cookies: These cookies collect information about how visitors use the doxxbet Platform, such as which pages are visited most frequently and whether error messages are received. This information is used to improve the performance and user experience of the Platform.
• Functionality Cookies: These cookies allow the doxxbet Platform to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies may be used to deliver promotional content that is relevant to your interests. They also help doxxbet measure the effectiveness of its marketing campaigns.

You may control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the doxxbet Platform. By continuing to use the Platform without adjusting your cookie settings, you consent to the use of cookies as described in this Policy.

7. Data Sharing and Disclosure

doxxbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients in the circumstances described below:

• Service Providers: doxxbet engages trusted third-party service providers to assist in the operation of the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support platforms. These service providers are contractually obligated to process your data only on doxxbet's instructions and in accordance with applicable data protection laws.
• Regulatory and Law Enforcement Authorities: doxxbet may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory requirement.
• Fraud Prevention and Security: doxxbet may share your data with fraud prevention agencies and other organizations for the purpose of detecting and preventing fraud, money laundering, and other illegal activities.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of doxxbet's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.
• Professional Advisors: doxxbet may share your data with its legal, financial, and other professional advisors where necessary for the conduct of doxxbet's business, subject to appropriate confidentiality obligations.

8. Data Retention

doxxbet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, doxxbet applies the following retention periods:

• Account Data: Retained for the duration of your account and for a period of five (5) years following the closure of your account, in accordance with AML and regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial regulations and PAGCOR requirements.
• KYC and Verification Documents: Retained for a minimum of five (5) years following the completion of the verification process or the closure of your account, whichever is later.
• Customer Support Records: Retained for a period of two (2) years from the date of the support interaction.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications or request deletion of your data.

When your personal data is no longer required for the purposes for which it was collected, doxxbet will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

9. Data Security

doxxbet takes the security of your personal data seriously and implements a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL Encryption: All data transmitted between your device and the doxxbet Platform is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• Access Controls: Access to personal data within doxxbet's systems is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure Payment Processing: All financial transactions on the doxxbet Platform are processed through PCI-DSS compliant payment gateways. doxxbet does not store full payment card details on its servers.
• Regular Security Audits: doxxbet conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in its systems.
• Incident Response: doxxbet maintains a data breach response procedure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, doxxbet will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

While doxxbet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your doxxbet account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

10. Your Rights

Under the Data Privacy Act of 2012 of the Philippines and applicable data protection legislation, you have the following rights in relation to your personal data held by doxxbet:

• Right to be Informed: You have the right to be informed about how doxxbet collects and uses your personal data, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data that doxxbet holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request that doxxbet correct any inaccurate or incomplete personal data held about you. You may update certain account information directly through your doxxbet account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to doxxbet's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on doxxbet's legitimate interests in certain circumstances.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to doxxbet in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where doxxbet processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that doxxbet has processed your personal data in a manner that violates the Data Privacy Act of 2012.

To exercise any of the rights described above, please contact the doxxbet Data Protection Officer via live chat or email as set out in Section 14 of this Policy. doxxbet will respond to all valid requests within thirty (30) days of receipt, in accordance with the requirements of the DPA.

11. Children's Privacy

The doxxbet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations. doxxbet does not knowingly collect personal data from individuals under the age of 21.

If doxxbet becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in full.

If you are a parent or guardian and believe that your child has registered an account on the doxxbet Platform, please contact our support team immediately via live chat so that we can take appropriate action.

12. Third-Party Links

The doxxbet Platform may contain links to third-party websites or services for informational purposes. doxxbet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

The inclusion of any link on the doxxbet Platform does not imply endorsement by doxxbet of the linked website or its content. doxxbet has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

13. Changes to This Privacy Policy

doxxbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, doxxbet will post a notice on the Platform and update the "Last updated" date at the top of this page.

Your continued use of the doxxbet Platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. We encourage all registered players to review this Policy periodically to stay informed about how doxxbet protects your personal data.

If the changes materially affect the way doxxbet processes your personal data and require your consent, doxxbet will seek your consent before applying those changes to your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by doxxbet, please contact our Data Protection Officer using the details below:

• Live Chat: Available 24/7 directly on the doxxbet Platform
• Email: [email protected]

doxxbet is committed to resolving all privacy-related inquiries promptly and transparently. We will acknowledge receipt of your request within five (5) business days and provide a substantive response within thirty (30) days, in accordance with the requirements of the Data Privacy Act of 2012.