Responsible Gaming at doxxbet

Our Commitment to Responsible Gaming

At doxxbet, responsible gaming is not just a policy — it is a core part of how we operate. We understand that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun and exciting pastime. But we also recognize that for some individuals, gambling can become problematic, and we take that seriously.

doxxbet has invested in a comprehensive suite of responsible gaming tools and player protection measures designed to give every registered player full control over their gaming activity. From deposit limits and session timers to cooling-off periods and permanent self-exclusion, doxxbet puts the power in your hands.

We work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines on responsible gaming and encourage all players to familiarize themselves with the responsible gaming resources available in the Philippines. If you need immediate support, please contact our live chat team — available 24/7 — or reach out to a qualified counseling service.

21+ Age Restriction – Strictly Enforced

Philippine law requires that all participants in casino-style gambling must be at least twenty-one (21) years of age. doxxbet strictly enforces this requirement across all games and betting markets on the Platform. This is non-negotiable.

During the registration process, all new doxxbet players are required to confirm that they are 21 years of age or older. As part of our Know Your Customer (KYC) verification process, doxxbet may request a copy of a government-issued ID — such as a PhilSys National ID, passport, or driver's license — to verify your age and identity before processing withdrawals or activating your full account privileges.

Any account found to belong to a player under the age of 21 will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned to the payment source after deducting any bonuses or promotional credits used. doxxbet also encourages parents and guardians to use parental control software to prevent underage access to online gambling platforms.

• Age verification is mandatory for all doxxbet accounts.
• Accepted IDs: PhilSys National ID, passport, SSS ID, GSIS ID, driver's license, PRC ID, voter's ID.
• Accounts that cannot be verified will be restricted until verification is completed.
• doxxbet reserves the right to request re-verification at any time.

Player Protection Tools

doxxbet provides a range of practical tools that allow you to manage your gaming activity and set personal limits. These tools are available to all registered players and can be activated at any time by contacting our support team via live chat.

To activate any of the above tools, simply contact the doxxbet support team via live chat. Our agents are available around the clock and will process your request promptly. Requests to reduce limits or activate self-exclusion are processed immediately. Requests to increase limits are subject to a mandatory review and cooling-off period.

How to Request Self-Exclusion

If you feel that your gambling has become a problem and you need a more extended break, doxxbet's self-exclusion program allows you to close your account for a defined period or permanently. Here is how to request self-exclusion on doxxbet:

1. Open the doxxbet live chat by clicking the chat icon on any page of the Platform. Our support team is available 24/7.
2. Inform the support agent that you wish to request a self-exclusion. Specify whether you want a time-limited exclusion (6 months, 1 year, 2 years, or 5 years) or a permanent exclusion.
3. The agent will verify your identity using your registered account details to ensure the request is processed on the correct account.
4. Your self-exclusion will be activated immediately. You will receive a confirmation via your registered email address.
5. During the self-exclusion period, doxxbet will also suppress any marketing communications to your registered email and mobile number.
6. If you have chosen a time-limited exclusion and wish to return to the Platform after the exclusion period ends, you will be required to complete a re-activation process including a 24-hour cooling-off period and identity re-verification.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It is important to recognize the warning signs early so that you or someone you care about can get the right support. doxxbet encourages all players to be honest with themselves about their gaming habits.

Common signs that gambling may be becoming a problem include:

• Spending more money on gambling than you can afford to lose.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling anxious, irritable, or restless when not gambling.
• Chasing losses — continuing to gamble in an attempt to win back money you have lost.
• Neglecting work, family, or social responsibilities because of gambling.
• Lying to family members or friends about the extent of your gambling activity.
• Using gambling as a way to escape stress, depression, or personal problems.
• Repeatedly trying to cut back on gambling but being unable to do so.

If you recognize any of these signs in yourself or someone close to you, please do not hesitate to reach out for help. doxxbet's support team can assist you in activating self-exclusion or other protective tools immediately. You are not alone, and help is available.

Quick Self-Assessment

Answer the following questions honestly to get a sense of whether your gaming habits may need attention. This is not a clinical diagnostic tool — it is simply a starting point for self-reflection.

Support Resources for Filipino Players

doxxbet encourages any player who is concerned about their gambling behavior to seek professional support. The following organizations provide confidential assistance to individuals and families affected by problem gambling in the Philippines:

• PAGCOR Responsible Gaming Program: The Philippine Amusement and Gaming Corporation operates a responsible gaming program that provides resources and support for problem gamblers in the Philippines. Players can inquire through PAGCOR's official channels for referrals to counseling services.
• National Center for Mental Health (NCMH): The NCMH provides mental health services across the Philippines, including support for behavioral addictions. Located in Mandaluyong City, Metro Manila.
• Gamblers Anonymous Philippines: A fellowship of individuals who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem.
• doxxbet Live Chat Support: Our support team is available 24/7 to help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns in a confidential and non-judgmental environment.

Remember: seeking help is a sign of strength, not weakness. doxxbet is proud to support the mental health and well-being of all Filipino players on our Platform.